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ABOUT
Carlson Concierge
As a husband and wife team, the dream of running a business together was always close to our hearts. When a family friend and one of our first clients in Paradise Valley recognized our combined skill sets and passion, they approached us with the idea of starting a home watch business. Their struggle to find a reliable company inspired us to step up and create a business that worked for our family and filled the need for a dedicated and professional home watch company in the valley.
As proud residents of Scottsdale, we have a deep love for the state of Arizona. We’ve raised our family here, embracing the diverse culture, exciting sporting events and the breathtaking outdoor lifestyle that this state has to offer. As part of our commitment to our community, we send out a quarterly newsletter, highlighting new restaurants, outdoor activities, favorite service providers and events to help our clients make the most of their time in this beautiful state.
Meet Lee Carlson
Lee has a Management and Marketing degree from the University of Washington. Prior to starting Carlson Concierge he ran a Sports Marketing Division for Wincraft, Inc. Before Wincraft, Lee had years of Sales Management experience as well as handyman experience.
Lee has moonlighted as a theme party planner, fix it guy and home renovator. He subscribes to the theory that “everything has it’s place.” He is extremely detailed in his work and is very organized. Lee and Maureen enjoy partnering to restore historic properties and have investment properties in the state where they both grew up. His experience as a great husband and father rounds out his resume with a Masters in “Honey-Do”!
As a client of Carlson Concierge you can create a punch list for all of those tasks your honey just doesn’t want “to do” and Lee will turn those into “dones”!
Contact Lee to see what he can do to help with your Arizona home!
Meet Maureen Carlson
Maureen Carlson holds a degree in Marketing and Management from Creighton University. Prior to becoming a mother, she built a successful career in sales and leadership, serving as a Regional Sales Manager for a national fundraising company in Seattle and spending many years in outside sales management. She has always been deeply involved in volunteer work, including her time with the Junior League of Seattle, where she planned and led fundraisers such as auctions, golf tournaments, and fashion shows.
Since 2019, Maureen has also served as the Arizona Chapter Lead for the Home Watch industry, working diligently to support the development and growth of home watch services throughout the state. In this role, she brings together home watch companies across Arizona to build industry awareness through camaraderie, mentoring, and philanthropy, reinforcing professional standards and community involvement.
Maureen brings her strengths as a scheduler, communicator, and marketer to Carlson Concierge. As a mother, she has always described herself as a “solution-driven parent,” a mindset that continues to guide how she leads the company and cares for clients’ homes.
Meet Edward Carlson
Edward is now part of the Carlson Concierge team! He has moved from Steamboat Springs, CO where he received his business degree and spent 4 years in the great outdoors skiing and golfing – two of his favorites!
Having Eddie as part of the Carlson Concierge team gives us a little more band width to take on new projects and clients. Edward will be focusing on estate detailing. We would be glad to assist if you have a need for this service in the future.
PHILANTHROPY
Giving back to the Valley
Carlson Concierge is proud to be a family-owned business rooted in the Valley, and giving back to our community is an important part of our values. Philanthropy has always been a priority for Lee and Maureen, both personally and professionally. Supporting local causes and community efforts allows us to contribute in meaningful ways beyond home care, and it reflects the same integrity, compassion, and responsibility we bring to every client relationship. Annually we plan a protein drive for Mom's Pantry through the other home watch companies. It's been a huge success with donations reaching over 300 pounds - we invite our clients to be a part of this great event.
Areas we serve
Scottsdale
Paradise Valley
Fountain Hills
Arcadia
North Scottsdale
Cave Creek
Biltmore
HERE’S WHAT OUR CLIENTS HAVE TO SAY
“Lee and Maureen are simply, THE BEST! They have been our home watchers since 2011 and we can’t say enough about their expertise and compassion. They promptly respond to each query and have always provided over-the-top service. Their bi-monthly home checks always reassure us that “all is well” while we are away. Lee has helped us with so many household tasks — installing electronics, repairing faucets, assembling furniture, hanging light fixtures, moving from one home to another, and much more. Maureen is a fabulous cook and has catered several dinner parties for us. We so appreciate their transportation services and it warms our hearts to be greeted with a “welcome back” hug when being picked up at the airport. We are so fortunate to have them taking care of our Scottsdale home and are especially blessed to call them dear friends.”
— Bob and Susie
HERE’S WHAT OUR CLIENTS HAVE TO SAY
“Carlson Concierge is a reliable, efficient, thorough partner that adds value to the operation of my home on the VRBO rental platform. I appreciate the level of service they provide and would highly recommend them.”
— Rebecca
HERE’S WHAT OUR CLIENTS HAVE TO SAY
“Carlson Concierge is truly a FIVE STAR full home watch and concierge service company. I have been a client almost from the beginning when Maureen and Lee started Carlson Concierge. I had tried a couple of other services in the Scottsdale area prior to working with Maureen and Lee. Both were quite lacking in their ability to meet my needs and in some cases even at the most basic level.
So I was very pleased to find Carlson Concierge and have been a client for almost ten years now. They have tailored their service to meet my specific needs and work with several other services to make sure everything I have needed to maintain my home is available. They are thorough, eager to work, always willing to answer any questions, and have been quite flexible in meeting any special requests I have needed from time to time.
I am also impressed with the ongoing efforts they have invested in continually becoming accredited. Their current website notes “that you can rest assured with peace of mind that all your needs can be taken care of by Carlson Concierge” and I have found that to be very true in my case.
I am confident in recommending Carlson Concierge Services.”
— Michael
HERE’S WHAT OUR CLIENTS HAVE TO SAY
“Carlson Concierge has never let us down. Not even once! And considering the depth of our many management requests over time, that’s saying a lot. They not only understand our needs, they anticipate them.
As I’m sure you’ve discovered, living in a different city and trying to manage a vacation rental or part-time residence on your own is really difficult. When we aren’t in town, Lee and Maureen have always been there for us to handle our every need. We have come to rely on their services so much, that we find it easier, and actually more economical, to have them manage our repairs and maintenance for us even when we are visiting our home in Scottsdale. It’s quite a concept to actually ENJOY a vacation property, rather than spend your much-needed relaxation time fixing problems.
Lee and Maureen are honest, organized, reliable and they know the best professionals around, from pool, gardening and housekeeping services to trustworthy and skilled electricians and plumbers. We have been working so closely with the Carlsons now that we are also lucky to call them our friends. “
— Linda
HERE’S WHAT OUR CLIENTS HAVE TO SAY
“Carlson Concierge is like having Family taking care of us – we are blessed!!”
—
Tom and Debra
Calgary, Alberta, Canada